Type wsreset in the command window as shown below.Close the Windows Store (if it’s open).Make sure you’re logged in with admin rights.To run this task, just follow these steps: It’s pretty easy and works a majority of the time. This command line tool is built into Windows and will usually fix most issues with the Windows Store. The first thing to try is a Windows Store reset command. Odds are one of them will resolve the problem and “unstick” your app download. If this is happening to you, try these two fixes. When this happens, it seems to persist no matter how many times you close and open the Windows Store or restart your Surface. If you have seen this, you know it can be frustrating. Have you ever had a stuck Windows Store download or downloads on your Surface? What I mean by this is that you go to download an app from Windows Store and it acts as if it started the download but it never finishes.